Convay FAQs

Quick, direct answers about Convay meetings, security, data sovereignty, admin controls, pricing, education use cases, and large-scale events.

Help Center Last Updated: 26 November 2025

Use search and filters to find the fastest answer. Each section expands into detailed, skimmable guidance.

Education

Hybrid classrooms, recording workflows, LMS integration, privacy, and large academic events.

Convay enables real-time video, content sharing, and AI-powered transcription so students can learn from anywhere while teachers manage both in-class and remote attendees seamlessly.

Yes. Lectures can be auto-recorded, summarized with AI-generated notes, and shared securely with access control for each class.

It does. Convay’s API allows integration with popular LMS systems for attendance sync, assignment submission, and grading automation.

All student data and recordings are end-to-end encrypted, with optional on-premise deployment to keep information within the institution’s control.

Yes. Convay’s webinar mode supports thousands of attendees, live polls, multilingual captions, and social streaming.

Government

Data sovereignty, identity integration, auditability, citizen engagement, and security alignment.

Convay can be deployed on-premise within national data centers or private clouds, ensuring all data stays within the country’s jurisdiction and under full government control.

Yes. Convay supports SSO, LDAP, and API-based integration with national identity, HRIS, or e-Office systems for seamless authentication and role management.

Every meeting is traceable through the Confidentiality Chain and audit trails, providing verified records for legal and compliance needs.

Yes — Convay’s scalable infrastructure supports thousands of participants with multilingual subtitles and interactive tools.

Yes — Covnay follows ISO 27001 and other national-aligned security frameworks, with strong encryption and compliance features.

Enterprise

Secure collaboration, integrations, analytics, privacy for board meetings, and deployment choices.

Convay offers sovereign data hosting, deep integrations, and enterprise-grade security controls tailored for business collaboration.

Yes — it supports API-based and single sign-on integrations with existing business productivity systems.

With end-to-end encryption, access controls, and data residency options tailored for enterprise security.

Yes — advanced plans include meeting analytics, insights, and usage reporting.

On-premise, private cloud, hybrid, and sovereign cloud deployments are supported depending on enterprise requirements.

Pricing & Plans

How pricing works, discounts, deployment options, AI features, and upgrades.

Convay is priced per active user, with plans tailored for teams, enterprises, and governments — based on plan level, size, and deployment choice.

No. Convay has transparent pricing with no hidden charges or per-meeting costs.

Yes — discounted pricing is available for annual subscriptions and high-volume deployments.

Yes — fully on-premises, private cloud, and sovereign cloud options are available.

Depending on the plan, features like live transcription, summaries, action items, and productivity insights are included.

Yes — you can pilot small teams and upgrade plans or add users as needed.

Big Meeting

Large-scale events designed for thousands of participants, moderation tools, and reporting.

A Big Meeting supports large-scale virtual events designed for thousands of participants with advanced engagement tools like Q&A, polls, and live translation — unlike standard meetings that are optimized for smaller groups.

Yes, hosts can use Q&A management, structured polling, and moderator controls to keep discussions organized even with large audiences.

Yes, recordings and AI-generated transcripts are available for later review, sharing, and compliance purposes.

Big Meetings use enterprise-grade security, including encryption, access controls, and optionally data residency controls for regulated industries (e.g., public sector meetings).

Participants typically can join through a web browser or app, with options for enhanced features if they use the desktop or mobile app.

Big Meetings are optimized to adapt for varying network conditions, including lower bandwidth modes for participants in constrained environments.

Yes, hosts can manage roles, permissions, and speaker queues to control who presents, speaks, or interacts in a big event.

Yes, organizers can access engagement reports, poll results, Q&A logs, attendance analytics, and other insights after the event.

Chat

Encrypted chat, file sharing in chat, room types, and search.

Yes, with end-to-end encryption and TLS protection, your chats are safe from unauthorized access, plus audit logs for extra peace of mind.

Of course. You can send documents, images, and videos directly in chat — all stored safely in Convay’s secure drive.

Just drag and drop files into the chat or upload the files from your device. They're shared securely with encryption, and you can access them anytime.

Public rooms let any registered user in your organization join for open talks, while private ones are invite-only for controlled, confidential groups.

Yes. Convay’s smart search helps you quickly find the right message and file.

File Sharing

Encryption, versioning, large uploads, organization, and permissions.

Every file is encrypted during upload, storage, and sharing. You also get permission controls and audit logs so only the right people can access your data.

Yes, track changes and revert easily, so you always have the right version without confusion.

Absolutely, handle big files without limits, optimized for smooth transfers even on slower connections.

You can create folders, tag files, and use smart search to find anything in seconds. Everything stays structured and easy to access.

Yes. You can set custom permissions for each file. From view-only access to full editing rights.

One-to-One and Group Calls

Join experience, screen sharing, recording, and performance on low bandwidth.

No. You can join calls directly from your browser or mobile with a single click — no downloads or setup required.

Absolutely, choose to share a tab, window, or entire screen during any call to make your point clear.

Yes. As a host, you can record calls for later use, with permission controls to keep everything secure and compliant.

Convay is optimized for low bandwidth, maintaining HD quality without glitches.

Social Media Streaming

Platforms, viewer scale, interaction, and setup.

You can stream directly to Facebook, YouTube, LinkedIn, and more.

There’s no fixed limit. You can reach thousands on social media while still running the core meeting securely inside Convay.

Absolutely. Viewers can react, comment, or take part in live polls depending on the platform you’re streaming to.

Yes, any call or meeting can go live, extending your session effortlessly.

No, it's all in the platform. Just connect your accounts and hit stream.

Convay Room

Persistent rooms, recurring meetings, scaling, and storage of meeting artifacts.

A Convay Room is your secure virtual meeting space — built for ongoing or one-time use. Each room keeps its settings, files, and history, so your team can meet anytime without re-creating the setup.

Yes. Convay Rooms are persistent, meaning they stay available for repeated use. Whether it’s daily standups or weekly board meetings, your room is always ready to go.

Definitely. Convay Rooms can host small team calls or large-scale events with thousands of participants, without lag or quality loss.

All files, messages, and meeting data remain securely stored in Convay Drive, accessible only to authorized participants.

Meeting Minutes

Automatic summaries, editing, search, and sharing options.

Convay uses AI to capture and summarize your discussions automatically. It highlights key points, tasks, and decisions eleminating the need to take notes manually.

Yes. You can review, edit, or add details to the AI-generated notes before sharing them with your team.

Yes. You can find any meeting summary instantly using keywords, names, or topics.

Of course. You can share them directly within Convay or export them as files or emails to keep everyone aligned.

Securely via links or exports, with options to set view or edit permissions for recipients.

AI Features

Transcription, action item extraction, multilingual meetings, and subtitles.

Yes. Convay Transcripts can be generated in multiple languages, making it ideal for global teams and multilingual meetings.

Of course. You can easily review, edit, or highlight key points before sharing or saving your transcript.

Yes they are, with data localization options and encryption to align with your privacy needs.

Convay analyzes meeting audio, video, and transcripts for phrases indicating tasks, then extracts them with context for relevance.

Yes, review AI suggestions and adjust owners or details before confirming, tailoring to your team's structure.

Absolutely. AI can automatically assign tasks based on the speaker, role, or meeting context — making delegation faster and smarter.

Convay supports multiple global and regional languages — including English, Arabic, Bangla, French, Spanish, and more.

Simply toggle the feature in meeting settings, select languages, and AI handles the rest during the call.

Yes. Convay translates chat messages, notes, and even meeting summaries automatically, keeping everyone aligned across languages.

Simply enable the feature in call settings. AI starts generating captions automatically for all participants.

Yes, advanced noise filtering ensures high accuracy, capturing clear text even with background sounds.

Yes, apply AI captions to recordings for easy review and searchable text afterward.

Digital Sovereignty

Where data is stored, independence from foreign vendors, and hybrid setups.

Your data is stored in your chosen environment — either in a national cloud, on-premise data center, or private infrastructure you manage. Convay guarantees that no data leaves your country’s jurisdiction.

Yes. Convay is fully independent from foreign cloud platforms or vendors. It can be deployed entirely within your own national IT infrastructure, ensuring zero dependency on external systems.

All data in Convay is secured with AES-256 encryption and Zero-Trust access controls. Only authorized users within your network can access it.

Yes. Convay supports on-premise, private cloud, and hybrid deployments. No matter the setup, your data stays within national boundaries and under your control.

Security & Admin Controls

Confidentiality Chain, encryption, admin controls, RBAC, and secure provisioning.

The Confidentiality Chain is Convay’s built-in system that tracks every action taken in your meetings, messages, and file sharing — ensuring full accountability without exposing private information.

Every file and message in Convay is protected with watermarking, domain restrictions, and verified access controls. If someone tries to share outside your network, it’s automatically blocked or logged.

Only users with the authorized role or admin permission can view access reports. This gives oversight to authorized personnel while maintaining privacy for regular users.

E2EE stands for End-to-End Encryption. It means your data is encrypted from the moment you send it until it reaches the intended recipient — no one in between (not even Convay) can read or access it.

AES-256 is an advanced encryption standard used by defense and banking sectors worldwide. It locks your data with a 256-bit key — making it mathematically unbreakable by current technology.

All your audio, video, and messages are encrypted with E2EE + AES-256. Even Convay’s servers only handle encrypted data — they never see or store your content in readable form.

Yes. Whether it’s one-to-one calls, large conferences, or webinars — Convay applies end-to-end encryption automatically, keeping every session secure.

Granular Admin Controls let you define exactly who can access, edit, or share information within your organizational management.

Absolutely. You can delegate administrative power to local or departmental admins while keeping overall system oversight centralized.

Admins can instantly revoke or modify access rights in real time. Convay immediately updates the permission system without downtime.

Role-Based Access Control (RBAC) can be used in Convay Organization Management. It lets you assign specific permissions to users based on their job role or department — ensuring everyone has the access they need, and nothing more.

Yes. Every access change is recorded in immutable audit logs, showing who changed what, when, and for which user — ensuring complete transparency and accountability.

Not at all. Convay’s dashboard is intuitive, allowing large organizations with thousands of users to manage roles easily through group policies, templates, and automation.

Secure User Provisioning ensures that every user is verified and safely onboarded into your system. Convay validates identities, assigns roles, and manages access.

Convay integrates with trusted systems like National ID, LDAP, SSO, or SAML. Each new user’s identity is checked before access is granted, preventing fake or unauthorized accounts.

Convay automatically revokes or updates access rights in real time. This ensures former employees or role changes don’t leave behind unmonitored accounts.